A little help, right when you need it.
LiveLead is in an early-access pilot. Reach the team at brock@clickflow.dev. Include your workspace name, the approximate call time and a call ID if available. Do not email passwords, API keys or payment card details.
Getting your receptionist ready
- Sign in with Google and complete Setup in your workspace.
- Choose the answers you need before a handoff, your voice, business hours and the sales-agent number.
- Request a new US or Canadian line, or forwarding from your existing number. Provisioning and forwarding are confirmed with you; the setup form does not buy a number.
- Each agent joins with their own verified email and chooses whether to receive text alerts.
- Test a successful handoff, an incomplete enquiry, an unavailable agent and recording playback before routing customer calls.
Follow-ups and promises
Call recaps and follow-up plans prepare editable drafts and reminders. Opening Messages, Apple Mail, Gmail or Outlook does not send a message. You review and send in that app. LiveLead cannot confirm delivery or detect replies sent through your personal apps. Mark a lead as replied or stop its plan when someone responds. Closing a lead as won, lost or unqualified stops its plan.
When something goes wrong
Check service status and your call inbox. A callback enquiry may need manual follow-up. A connected badge means the phone provider confirmed a bridge; it does not verify the caller’s identity or guarantee a sale. Keep a carrier forwarding or voicemail fallback for a full service outage.
Support and account requests
Signed-in members can submit a support request in the workspace. Owners can export workspace records. Contact support for deletion, a lost-owner account or billing help. Requests are reviewed by the team; the pilot has no guaranteed response time or emergency service.
Your trial and subscription
The seven-day trial includes 30 receptionist minutes and begins only when the phone setup is ready. No trial overages. The subscription is US$99/month with 200 minutes; optional extra minutes are US$0.35/minute with an explicit spending cap. Extra-usage charging is off during the pilot. Manage a subscription in Plan & billing.