Your conversations deserve care.
Privacy notice · Updated October 23, 2026. LiveLead is operated by DIGITL INC. DBA CLICKFLOW. Contact brock@clickflow.dev with privacy questions.
What LiveLead handles
We use your verified sign-in name and email to create or join your workspace. Workspace data includes business settings, team contact details, lead details, caller answers, call metadata, activity, follow-up drafts and support requests. Calls may be transcribed for qualification. Sales-conversation recordings are made only when the workspace enables recording and the caller agrees to the recording prompt.
How the data is used
Data supports answering and qualifying enquiries, routing calls, preparing notes and drafts, showing usage and billing, investigating failures and protecting accounts. Your business decides which questions to ask and who has workspace access. Avoid collecting sensitive information that is unnecessary for the enquiry. AI output may be inaccurate; review consequential details.
Website demo and text choices
When you request a demo, we use your number for a verification text and the AI call you requested. A live sales transfer requires your agreement during the call. Optional SMS marketing permission is a separate, unchecked choice; declining it does not prevent a demo. We record the disclosure version, your choice, the request time and phone verification so we can respect and demonstrate that permission. Reply STOP to unsubscribe from Live Lead messages, or contact brock@clickflow.dev to withdraw consent. Cloudflare Turnstile helps protect the demo from automated abuse. Verification challenges are removed after 24 hours; lead and consent records follow the retention and request process below.
Service providers and transfers
LiveLead uses Vercel for hosting, Supabase for database storage, Twilio for phone and messaging, an AI voice and language provider for conversation processing, Google for sign-in and Stripe for billing. Data may be processed in the United States and other provider locations, including for Canadian customers. Payment card details are handled by Stripe. We do not sell lead data.
Sharing and access
Workspace records are available to authorized workspace members and LiveLead operators providing the service. Optional connectors share the records you authorize with the selected provider. Opening a draft in a personal texting or email app sends the draft information to that app; subsequent sending and replies take place there.
Retention and requests
Workspace owners can opt into automatic deletion of recordings after 30 days and call transcripts after 90 days for future calls. Earlier calls are unchanged. Lead details, summaries, drafts and other workspace records remain until a deletion request or an agreed policy. Owners can export application records; exports do not include authentication secrets, raw audio files or card data. Ask support to access, correct or delete data, or close an account. We may retain records needed for billing, security or legal obligations. Provider backups may expire on a different schedule.
Cookies and choices
Sign-in uses essential session cookies. Messaging-app preferences are saved in this browser. There are no advertising trackers on the homepage. Each agent chooses their own operational SMS consent; reply STOP to opt out and HELP for help. Turning off texts does not close the account.