A clear agreement for the pilot.
Service terms · Version 2026-10-22. LiveLead is operated by DIGITL INC. DBA CLICKFLOW. Questions: brock@clickflow.dev.
The service
LiveLead provides AI-assisted call qualification, routing and workspace tools. You are responsible for the business instructions, qualification rules, contact permissions and records you supply, and for reviewing AI-generated details and drafts. LiveLead does not verify that a caller is truthful. It is not an emergency service or a substitute for professional advice.
Pilot and activation
Phone service is activated after setup and acceptance checks. Carrier registration, permissions and coverage can affect availability. Keep an independent business fallback. Early-access features may change and may be interrupted; no uptime or response-time guarantee is included.
Price, trial and cancellation
The platform is US$99 per month with 200 receptionist minutes per billing period. A seven-day trial includes 30 minutes and no automatic overages. Where a checkout offers a trial, it states the renewal date and amount before you subscribe. Cancel before renewal through Plan & billing to avoid the next subscription charge. Minutes do not roll over. Extra calling is US$0.35 per minute only after opt-in and a spending cap; extra-usage invoice collection remains off during the pilot. Taxes, where applicable, are shown in checkout. Managed services are agreed and billed separately. No LiveLead sending charge applies to drafts opened in your own apps; your carrier or app may charge.
Appropriate use
Use the service for lawful business enquiries. Obtain required permissions for calling, texts, recording and transcription. Do not impersonate others, send spam, bypass access controls or collect unnecessary sensitive information. Each team member controls their operational text consent. Customer follow-ups require the appropriate contact permission.
Your records and ending service
You retain responsibility for your business records. Owners can export workspace application records and request deletion or account closure through support. Cancelling a subscription does not itself delete records. We may suspend access for abuse, security concerns or unpaid service. Free access and minute grants are discretionary and shown in the workspace.
Responsibility and disputes
The pilot is provided as available, subject to applicable law. We cannot guarantee uninterrupted calls, accurate AI output, delivery of a message or business outcomes. Contact support promptly about failures or billing disputes so we can investigate. Nothing in these terms limits rights that cannot legally be excluded. Changes to these terms will be published with an updated version.